1. Where to find Best Rates
Best Rates and offers are always available on our own website.

2. How to Book?
The best way to book is on our website as you will receive an immediate confirmation

3. Are there any special offers or promotions?
– Long Stay: We have special prices for guest staying more than 5 nights.
– Weekend Specials:  We have special prices for stays on Friday, Saturday and Sunday.
– Special rates can be booked on our own website. Please ensure you fulfill those criteria’s.

4.Why book Directly?
– Guaranteed Best Rate
If you find a cheaper bookable rate elsewhere, we will give you an additional 20 percent on the cheaper rate.
Terms & Conditions: Cheaper rate should be for the same room type, same dates, same cancellation policy and should be claimed within 24 hours of your booking.

– Free Bandra Tour
We will take you to a short guided tour of Bandra. As we want you to see more in less time!

· Enjoy Free Wifi for the entire length of your stay.
· Enjoy Free buffet Breakfast

Convinced? Book with us here!

5. Cancellation Policy
Cancellation can be made by writing to us on resv@theorientalresidency.com

Cancellation Policy may vary for each booking. Please check Cancellation policy depending on the package you would like to book.

6. How to get to the hotel from the Airport

We will be glad to arrange for a transfer from the airport to the hotel.  Please send us your flight details and arrival time at resv@theorientalresidency.com.

Pick up Charges are Domestic Airport International Airport
Toyota Innova INR (Seats 5) 450 500
Maruti Swift Dzire (Seats 3-4) 350 400
Parking Charges would be extra as applicable.

Alternatively there are lots of Prepaid Taxi options at the airport. Please have the Hotel Address/ Telephone Number to avoid any delays.

Address: The Oriental Residency Next to Khar Telephone Exchange, P.D.Hinduja Marg, Opp Tharu Sweets, Khar West, Mumbai -400052. Telephone: =91-42488888
Click here to view Location Map

7. Early Check-in
Our Check-in time is 02:00 PM. We would be glad to give you an early check-in if room is available and ready. In case room is not ready please feel free to leave you luggage with us and start your holiday already.

8. Late Check-out
Our Check-out time is 12:00 Noon. We would be glad to give you late check-out depending on our arrivals for that day. Alternatively upon check-in you could check for half-day rates if you have plans for a late departure.

9. Connecting Rooms
We do not have connecting rooms. But we would be able to give you adjoining rooms depending on your needs. Feel free to share all your requirements with us at resv@theorientalresidency.com

10. Internet
There is free Wi-fi in all rooms and public area for the entire length of your stay, if you book directly with us.

11. Laundry Service
Yes, we do provide laundry service. Just leave your clothes in the laundry bag, which is available in your room and we will do the rest.

12. Things to do in Mumbai
Feel free to browse all the information click here. Alternatively ask your host whilst you are staying with us and we will be more than happy to help you.

13. Where can I shop,dine,party, hangout, etc ?
Browse through our bandra beat(link) with loads of fun options around the hotel.

14. Can I drink water from the Tap?
We would not advise the same. We provide two bottles complimentary bottled water per night during your stay

15. We arrive late at night … Can we get something to eat?
Yes, Our Room Service is open 24 hours. Also we guarantee delivery of food within twenty minutes else the meal is on us !

16. Breakfast hours
Our Breakfast starts at 6:30am till 11:00 am. We want you to sleep till late and enjoy our breakfast too… remember you are on vacation!

17. Do you provide customized meals?
We would love to! Feel free to get in touch with our chef at fnb@theorientalresidency.com

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